Refund Policy
1. Digital Product Nature
The Digital Support Pass is a one-time digital product that includes:
- Unique ID number
- PDF document
It is delivered instantly after payment.
2. Refund Eligibility
Because the product is delivered immediately:
- Refunds may not be available once delivery is completed
- Refunds may be considered where required by applicable law
3. Non-Refundable Conditions
Refunds are generally not provided for:
- Change of mind
- Misunderstanding of product scope or future features
- Expectation of Movies & Sports App access
4. Exceptions
Refunds may be granted in cases of:
- Duplicate payment
- Technical delivery failure
- Legal requirement
5. Contact
Refund requests must be submitted via the official support email: support@infustudios.com